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HomeShop at BookSurgeBusiness & EconomicsLeadershipA Few Words from the Chair: A Patient Speaks to Dentists |
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| Customer Reviews: | | Average Customer Review: Write an online review and share your thoughts with other customers.
2 of 2 found the following review helpful:
Every dentist should read this book Apr 16, 2009 Patients see things differently than dentists. Often, what is important to dentists is not important to patients. This seems like the hysterical discovery of the obvious, but dentists have a blind spot when it comes to seeing things from a patient's viewpoint.
They have a similar blind spot in their ability to communicate with patients. When asked to rate their ability to communicate with patients, 60% of physicians rated themselves in the top 10%. Dentists would probably have similar results.
David Clow's book A Few Words From The Chair, a patient speaks to dentists. does a great job of pointing out these blind spots and how dentists can eliminate them.
From the Foreword by Lynn D Carlisle, DDS, author of "In a Spirit of Caring Revisited", [...]
A Few Words from the Chair: A Patient Speaks to Dentists
3 of 3 found the following review helpful:
A missing link Apr 14, 2009 David Clow describes a zone of misunderstood territory that lies between most dentists and patients/potential patients.
For the dentist, understanding this area can be an awakening that will add depth and joy to his practice. For the patient, it has the potential of opening a door to the most important aspects of their oral, systemic and emotional health.
Robert P. McBride, D.D.S., M.A.G.D.
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