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| Customer Reviews: | | Average Customer Review: ( 2 customer reviews )
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Most Helpful Customer Reviews
Finally: Change Management that makes sense! Jul 14, 2008
By Edward S. Navis
Dr. Cohn has taken the rather complex and often misused concepts of company change and made it available to the masses. Her ideas and techniques are hyper-useful, and her vast and impressive experience lend immediate credibility to her guidance. It's a good read...concise and to the point. This work is truly a breath of fresh air in a world of over-written and self-laudatory business books.
The author provides clear ideas and methodologies, and then backs them up with real case examples. This makes her wisdom useable by the everyday manager, whether in a large company or a Mom & Pop operation.
I've been a consultant in the industry for many years, and believe that Dr. Cohn has now raised the bar of excellence on OD and Change Management literature. It will be some time before anyone will come to the limelight with more experience or know-how. Change Smart is, in short, the new standard.
Edward Navis, SPHR
HR Consultant
Full Spectrum HR Services
Author of "PeopleThink".
Something to say that is actually useful for managers! Jun 30, 2008
By Martin J. Leahy
Beth Banks Cohn actually has something useful to say to managers. Imagine that. Without any "getting ready to get ready," she jumps right into the practical -- how to pragmatically handle the change to improve your bottom line.
As I read this book I was reminded of what Oliver Wendall Holmes once said:, "I wouldn't give a fig for the simplicity this side of complexity but I'd give my life for the simplicity on the far side of complexity." This book offers the simplicity (major lessons learned) on the far side of complexity (the author's 20 years experience with change management in various industries) and the reader is the beneficiary.
She offers a framework for change that gives the reader a structure for planning, executing, and sustaining a change. She has, as the Natalie Goldberg title suggests, "written down the bones." I got the sense that the author actually assumed that managers are smart enough to put flesh on the bones. How refreshing! There are tools and summary checklists. You don't need to learn new theory or vocabulary; she speaks in the plain English of management practice. To switch metaphors, the framework complemented by the tools and checklists provides a kind of GPS for navigating change that will keep you on course.
Banks Cohn does suggest that those facing a very large or complex change should consider getting some expert help. However, she offers what I judge to be the cliff notes for being smart about change, a format that I suspect will be quite appealing for the reader who has an action orientation and needs a good enough rather than an exhaustive (exhausting?) understanding of change.
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