Empowering Verbal/Non-Verbal Communications: By Connecting The Cognitive Dots

The express purpose of this book is to assist you, the reader, in developing quality cognitive and interactive communications skills that will become the fundamental building blocks required to further enhance a strong and rewarding competency level pertaining to, but not inclusive of, back-to-basics communications in any field of expertise. The contents of this book are a compilation of years of highly interactive seminar and field experiences presented by the author to hundreds of participants from a wide spectrum of professions, including management, supervisory, customer support, trainers and a variety of other fields. Even though technology has precipitated major changes in how corporations do business, cognitive and communication delivery styles are so much more important to-day than they ever were before. This is due to the fast-pace corporate cultures of our society—strong people-to-people communication skills are required for creating successful and more rewarding performances.