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HomeShop at BookSurgeBusiness & EconomicsDecision-Making & Problem SolvingSolving Employee Theft: New Insights, New Tactics |
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| Customer Reviews: | | Average Customer Review: ( 20 customer reviews )
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Most Helpful Customer Reviews
2 of 2 found the following review helpful:
 "Julio said he could really use that sofa..." Jan 15, 2009
By CodeMaster Talon
I work for a great, healthy corporation that has few problems. But in this economy, even a few problems can sink a great business. And employee theft, unnoticed and undeterred, is a giant big iceberg to our Titanic. A comprehensive, logical book on theft in the workplace could save even a mid-sized company millions. This is not that book.
Let's start with what's good. There's a brief mention of how the character of a business owner can be a deterrent in and of itself. A kind, admirable leader inspires employees and they are less likely to steal from such a person. A haughty, richer-than-thou vibe inspires more theft stemming from resentment. Good advice. It is also useful to know the statistics on first-time thieves becoming second-time thieves, though the numbers are a bit too vague. Asking yourself whether "this person can afford to work for me" at the salary you're paying is smart. Chapter Four is the strongest, with good tips on communication and general goodwill. OK, done with the good.
Now for the bad. Wow. Where to begin. The extended rant on polygraph laws? The blanket statements not backed up by noted sources or solid numbers (pg. 52, "theft in Arab countries is far less than theft in Western countries". No doubt. How much less? Did you even look that up, Mr. Basset?)? The stomach-turning treacle of the Bicycle story (pg. 165), a low trick most likely to work on a child? Stereotyping former strippers (pg. 102)? Indirectly recommending people snoop around employees' houses by glorifying a story where an employer did that (pg. 177)? There's a lot more.
The absolute worse bit in the whole book involves a statement you are supposed to make to suspect employees to get them to confess. In my opinion, implying to a worker that they will get a second chance if they confess when you have no intention of giving them a second chance is wrong. Even if you didn't say the exact words, you lied to them, created false hope, and have put yourself at risk for a very angry, disillusioned response from a person who apparently doesn't have a problem breaking the law. Bad idea, bad advice.
This book is a skim-only. There's a bit of useful stuff, but it's written at a third-grade level and contains questionable ideas. Look elsewhere for building good business policies.
GRADE: C-/D
2 of 2 found the following review helpful:
 Solving Employee Theft Dec 23, 2008
By Robert Riggs
"The Music Connection Wholesale"
Very well written. Lots of questions and scenario's to help a business stay in business, by eliminating the problem employees, that sometimes help themselves to things they are not entitled too. Has several questions to ask, and the logical answers, and how to interrupt the employees answers.
I recommend to anyone who has a business with employees.
1 of 1 found the following review helpful:
One of those books that's hard to put down Jan 04, 2009
By Dave
"the gadget hound"
This book is more than just a dry scientific thesis in how a business owner can reduce employee theft. It's more of an exploration into the psychology behind why people steal, even when they could have just as easily purchased the item. A must read, even if it is to make sure that the one who is reading it might not fall prey to such unacceptable behavior. The book does not have to read front to back; just pick any chapter and read it...and re-read it.
1 of 1 found the following review helpful:
Informative Dec 31, 2008
By S. J Parker
I found this book not only informative but entertaining. According to the author 10% of employees are honest, 10% are dishonest & the remaining 80% could go either way depending on the circumstances.
I had a small business & it never occured to me that there's more than one type of theft. The obvious is stealing merchandise or money. But some employees steal time, coming in late, leaving early, extended lunches etc.
The author has many useful forms (which can be purchased). I wish I would have had his application form. With better screening, I could have saved myself alot of money.
There's many entertaining stories - I'm sure most business owners can relate to at least one of them.
1 of 1 found the following review helpful:
Worth reading Dec 24, 2008
By Monty Rainey
In the end, this a marketing book written to sell the author's Ultimate Employee Application Package, but that doesn't make SOLVING EMPLOYEE THEFT by James Bassett all bad. In fact, I learned quite a bit here. I was a little dissappointed in the incessant pushing of the author towards lie detector testing, although I did learn you must meet certain criteria before subjecting a suspected employee to take one.
I really thought I would find more information here on how employers could actually go about SOLVING employee theft. Yes, there is some good information here on that as well, but not nearly as much as I expected from a book carrying that as its' title. There are a lot of anectdotal stories here covering a variety of situations that make for some interesting reading.
See all 20 customer reviews on Amazon.com
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