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Trying Hard Is Not Good Enough

 
 
Trying Hard Is Not Good Enough
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Trying Hard Is Not Good Enough

The Results-Based Accountability (RBA) framework can be used to improve the quality of life in communities, cities, counties, states and nations, including everything from the well-being of children to the creation of a sustainable environment. It can help government and private sector agencies improve the performance of their programs and make them more customer-friendly and effective. RBA is a common sense approach that replaces all the complicated jargon-laden methods foisted on us in the past. The methods can be learned and applied quickly. And all the materials are free for use by government and non-profit organizations. In addition to providing practical methods, the book also makes a contribution to social theory by explaining the contribution relationship between program performance and community quality of life. As such it is a valuable tool for both program administrators and evaluators. The RBA framework has been used in over 40 states and countries around the world.

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Product Details:
Author: Mark Friedman
Paperback: 194 pages
Publisher: BookSurge Publishing
Publication Date: May 20, 2009
Language: English
ISBN: 1439237867
Package Length: 9.1 inches
Package Width: 7.2 inches
Package Height: 0.6 inches
Package Weight: 0.85 pounds
Average Customer Rating: based on 12 reviews
 
 

Customer Reviews:
Average Customer Review:5.0
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5a must read for nonprofit execs  Aug 06, 2009
This is the business process for the current decade and should be used by all nonprofits seeking or recieving government funding. It also happens to be a very sensible, positive system. It always helps to go to the source and this book is authored by the primary person responcible for creating the RBA system. A easy but not dumbed-down read, this book gives you what you need to understand and implement RBA in your organzation.

5Cheaper on the Website  Jan 19, 2009
This is a great book but you can buy it new for just 19.00 at the Results Based Accountability website. Why pay more?

0 of 1 found the following review helpful:

5this is what we need  Nov 10, 2007
great book; we have had the author working in the netherlands many times now; his model is great for the public arena; we have introduced his work in cities, agencies and so on; worthwile for every worker and manager in the public sector; the book is easy to read with many practical tips and exercises; this is all about how you reach your customers and how you organise your agency!

1 of 2 found the following review helpful:

5Common sense? How radical!  Aug 28, 2007
Common sense? Lack of jargon? Plain, understandable language? Minimal paper? Humor? How can this be in a text on managing social change?
The writing shows the broad span of Mark's expertise and interests. The structure of the approach reflects linear logic that can only come from a mind trained in math. No mushy thinking here! The style shows some experience with teaching, and the humor shows a person who is comfortable with himself and who has no need to impress. Very useful!


0 of 1 found the following review helpful:

5My review  Mar 24, 2007
This is a short, easy to read book that gets right to the heart of performanace measures in government agencies. A absolute "must read" book for anyone working in the public service.

 
 
 
 
 
 
 
 
 
 
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