Printing and Production

BookSurge Printing and Production

• How do I order copies of my own book?
• Do I receive a discount when ordering copies of my own book?
• What type of printing does BookSurge do?
• What type of printing equipment do you use and what's the quality like?
• What are the advantages of print-on-demand?
• What is your return policy for book orders?

How do I order copies of my own book?

Ordering copies of your own print-ready BookSurge book is simple. To do so, log-in to your online GPS account, click "My Books" from the main navigation bar and then click the “Order Copies” icon next to the book your want to order.

Do I receive a discount when ordering copies of my own book?

Yes. You receive generous author discounts when ordering copies of your own book. The discount is based on the list price you set for your book and is determined by the type of book and quantity you are ordering. Click here to view the discounts received and contact us at 866.308.6235 to receive even greater discounts on orders of your trade paperback book.

What type of printing does BookSurge do?

BookSurge operates in an inventory-free environment. All of our titles are stored digitally and are printed after the order is placed by an end-customer, be it the author himself, a bookstore or library, or a reader. For trade paperback books, we use state-of-the-art print-on-demand (POD) technology through which we are able to print one book at a time, up to thousands. We work with a professional printing partner and hard-cover bindery for all hardcover book orders and facilitate off-set print runs for larger orders where it makes economic sense for the customer.

What type of printing equipment do you use and what's the quality like?

While we are unable to disclose the specific types of printing equipment we use, we can say that BookSurge strives to offer the highest quality end-product possible, throughout our bookmaking process, from sign-up to formatting to printing. We use the latest print-on-demand technology available.

What are the advantages of Print-on-Demand (POD)?

Print-on-demand allows all books, regardless of their demand, to be available to the book-buying public. For authors and publishers, POD means that books with niche markets or undetermined demand can be published with little risk. With POD there's no need for warehousing or inventory and with BookSurge, your orders are fulfilled by us so there’s no need to worry about that either.

What is your return policy for book orders?

If you receive a defective book ordered directly through BookSurge, simply tear off the book's cover and send it back to us. We will be happy to replace the book(s) free of charge. If you receive a defective book ordered through another retail or wholesale channel, such as Amazon.com, consult that channel's return policy. Please don't hesitate to contact BookSurge's customer service with any questions you may have.